Sompo Japan Travel Insurance Japan may apply an automatic extension of the insurance period for customers who are unable to leave Japan by the end of the insurance period.
Although the automatic extension is stipulated in the terms and conditions, if it is affected by an infectious disease such as coronavirus (COVID-19), the cases that are subject to automatic extension will be expanded.
【current】
(The rules regarding the automatic extension deadline vary depending on the reason)
If you cannot leave Japan by the end of the insurance period due to the following reasons, automatic extension is possible up to 72 hours <No procedure required>
① Delay or cancellation / cancellation of the insured’s boarding or planned boarding, whose operating time is fixed
② Unable to board due to inadequate transportation reservation reception work
③ The insured was treated by a doctor, etc.
If you cannot leave Japan by the end of the insurance period due to the following reasons, automatic extension is possible up to 72 hours <No procedure required>
① Delay or cancellation / cancellation of the insured’s boarding or planned boarding, whose operating time is fixed
② Unable to board due to inadequate transportation reservation reception work
③ The insured was treated by a doctor, etc.
In addition to the above, if you are unable to leave Japan by the end of the insurance period due to the following reasons, etc.
① Unlawful control by a third party or restraint by public authority over the transportation system that the insured is boarding as a passenger or the facility where the insured is admitted
② Restraint of the insured by public authority
③ The insured was kidnapped
④ In Japan, as a result of the airport being closed, the insured became unable to leave Japan easily.
① Unlawful control by a third party or restraint by public authority over the transportation system that the insured is boarding as a passenger or the facility where the insured is admitted
② Restraint of the insured by public authority
③ The insured was kidnapped
④ In Japan, as a result of the airport being closed, the insured became unable to leave Japan easily.
↓ ↓
[After change]
(Correspondence when you cannot arrive at home etc. by the end of insurance due to infectious disease)
If the customer is on a journey and cannot leave the country due to the influence of an infectious disease, the time until leaving the country is automatically extended regardless of the reason. <No procedure required>
[Reference]
Specific example of automatic extension of insurance period
(Example) An aircraft has been canceled due to an infectious disease during the travel process, and we cannot depart by the end of insurance. ⇒It will be automatically extended until you can leave Japan at the earliest.
(Example) An aircraft has been canceled due to an infectious disease during the travel process, and we cannot depart by the end of insurance. ⇒It will be automatically extended until you can leave Japan at the earliest.
